NaviBridge Privacy Policy
Date Last Updated: April 3, 2023
This privacy policy explains how DENSO CORPORATION (the “Company”) processes and
handles the personal data obtained from the user of the Company's app, "NaviBridge".
Please read this policy carefully to understand the Company's processing of personal data
of NaviBridge users.
1. Personal Data to Be Processed
The Company shall process (meaning any operation or set of operations which is
performed upon personal data or sets of personal data, whether or not by automated
means, and such operation means acquisition, recording, organization, structuring, storage,
rectification, alteration, recovery, retrieval, consultation, use, disclosure by transmission,
dissemination or otherwise making available, alignment, combination, restriction, erasure or
destruction; hereinafter the same) the personal data of the user that you give us through
the service, including but not limited to the following information.
User ID, nickname or short name that you provide to DENSO, location information of user
(including during background operation), location information you register with DENSO's
app (e.g., favorite places), use log of NaviCon and NaviBridge application (including
location and time of use), and History of access to Company’s server (including time, IP
address and Cookie).
Since it is necessary for the Company to receive such information from the user to provide
the user with the service, the user who cannot provide such information may not use the
service.
2. Legal Basis for and Purpose of Processing Personal Data
We will process your personal data on the following legal bases unless such data
processing would conflict with applicable laws and regulations:
- Contract. When we need to process your personal data to perform a contract we
enter into with you.
- Legal Obligation. When we need to comply with a legal obligation.
- Legitimate Interests. When the processing of your personal data is necessary
for the fulfilment of legitimate interests pursued by us or a third party and your
interests and fundamental rights do not override those interests.
- Consent. When you have given consent for us to process your personal data.
However, even if we obtain consent from you, we may process your personal data
based on other legal grounds. The withdrawal of your consent shall not affect the
lawfulness of processing performed based on the consent before your withdrawal.
We use the personal data that we hold about you for the following purposes. We will
only use your personal data to the extent that it is necessary to do so to fulfil the
purposes described below.
- To provide merchandise or services that you request (based on contract or
legitimate interests)
- To improve our merchandise or services we provide to you (based on contract or
legitimate interests)
- To provide information and communications; to conduct questionnaires relating to
products, services, various events, campaigns, and similar matters (based on
legitimate interests)
- To conduct sales analysis, investigations, and research; to develop new services
and products (based on legitimate interests)
- To conduct web analytics
- To ensure compliance with legal obligations (such as record keeping obligations),
export control and customs, compliance screening obligations (to prevent white-
collar or money laundering crimes), and our policies or industry standards (based
on legal obligation or legitimate interests)
- To solve disputes, enforce our contractual agreements and to establish, exercise
or defend legal claims (based on legal obligation or legitimate interests).
You may experience disadvantages if you refuse to provide your personal data, such
as being unable to make use of some of our services.
3. Duration of Processing and Retention of Personal Data
The Company processes and retains the personal data of the user for the duration of the
personal data retention period (i) set forth under the applicable laws, or (ii) the user
consented to. The Company retains the personal data of the user from the date it has
collected the relevant personal data until the expiry of [12] months after termination of the
service.
If required under the applicable law, the Company shall retain the personal data of the user
for the required period only for the purpose of storing such personal data in compliance
with the applicable law.
4. Deletion of Personal Data
The Company shall delete the personal data of the user without delay if it is no longer
required to retain the relevant personal data, including where the personal data retention
period has expired or the purpose for processing personal data has been achieved. If the
Company is required under the applicable law to store the personal data even after the
personal data retention period has expired or the purpose for processing personal data has
been achieved, such personal data must be stored under a separate database or storing
location.
* Personal data on printed copy: Destroy with a paper shredder or incinerate.
* Soft copy of personal data: Delete in a way it cannot be restored/recovered.
5. Cross-Border Transfer of Personal Data
* Information of data recipient (contact information): Please refer to Clause 14 above.
* The country to which personal data is transferred: Japan
* The purpose of use of the data recipient: Please refer to Clause 2 above.
* The data to be transferred: The entire personal data collected.
* Date and method of data transfer: Regular transfer of data collected through network
during the term of the service.
* Duration of use and retention personal data: [*] months from the termination of the
service.
6. Automatic Collection of Personal Data and Refusal to Accept Cookies
The Company uses cookies to provide customized services to the user which store and
retrieve users data.
Cookies are small blocks of data created by a web server used for the operation of a
website and placed on the user’s computer by the user’s web browser which may be stored
in the user’s PC hard drive.
* Purpose of cookies: It is used to provide optimized information to the user based on the
information of the services and websites the user accessed, the use behavior, popular
search keyword, and whether or not securely connected.
* Refusal to accept cookies: The users may refuse to accept cookies by opening at the top
of the web browser Tools > Internet Option > Personal Information.
* Customized services may be limited in case the user refuses to accept cookies.
Please refer to the company’s Cookie Policy for more details.
7. Provision to Third Party
The Company shall provide the companies which the Company entrusts to develop and
operate the service to and ties up with to provide the service or new related service with the
personal data of the user for the purpose of accomplishing the purposes of use specified
above.
Third-party processor of personal data
The Company may engage a third-party data processor for efficient processing of the
user’s personal data. The Company supervises and manages the third-party data
processors pursuant to the Personal Information Protection Act.
* Third-party data processor name: Pasona Tech, Inc.
* The scope of work of the third-party data processor: Development and operation of
NaviBridge application server.
8. Ensuring of Accuracy
The Company shall endeavor to keep the personal data up to date and if it is inaccurate or
insufficient, rectify it.
9. Security
To prevent unauthorized access to personal data or divulgence of personal data, the
Company evaluates and determines the risk of breach of the personal data privacy in a
comprehensive manner after taking into account the category of personal data, degree of
sensitivity, influence including economic and mental damage to the user when the personal
data privacy is breached, and takes personnel, organizational and technical safety
management measures that are necessary and appropriate according to the risk of breach
of personal data privacy, set the process to inspect and correct such safety management
measures as necessary and makes ceaseless efforts to improve security.
10. Access to Personal Data, Rectification, Erasure, Restriction on Processing, Right
of Data Portability
The user may request the Company make the personal data concerning the user retained
by the Company available to the user, rectify or restrict the processing of such information
or take procedures for data portability within the scope which is recognized by the laws and
regulations of each county and region. Further, the user shall have the right to raise an
objection to the Company or data protection authority governing the location where the user
resides with respect to the processing of the personal data related to the user within the
scope which is recognized by the laws and regulations of each county and region. The user
may exercise his/her rights described above through his/her legal representative or agent.
If the user requires the procedures for exercising various types of rights granted to the user
with respect to the personal data, please contact us at the following e-mail address.
navicon@jp.denso.com
11. Amendment to Privacy Policy
The Company may amend the privacy policy at any time. If the Company amends this
privacy policy, the Company shall clarify the changes and inform it the users.
12. Company’s Policy for Children
The Company makes sure to obtain the consent of a guardian when obtaining personal
data from the user under 14 years of age. The Company shall request the user under 14
years of age ask his/her guardian to give consent after his/her guardian has confirmed the
details of the privacy policy without fail, but shall not request the user himself/herself give
consent, before using the service. Further, if a guardian or other person finds the user
under the age of 14 who consents to the privacy policy and uses the service without
obtaining the confirmation and consent of his/her guardian, please notify the Company at
the following contact point.
13. Inquiries
If the user has any matter for consultation or question with respect to the privacy policy or
the processing of the personal data by the Company, or request with respect to the access
to, rectification or erasure of the personal data, restriction on processing or right of data
portability, please contact the Company at the following website.
The department in charge: [*]
Contact information: navicon@jp.denso.com
14. Administrator and Representative
The Company determines the purposes of use and method of processing of the personal
data of the user. The contact information of the Company is as follows.
DENSO CORPORATION
1-1, Showa-cho, Kariya, Aichi, Japan
navicon@jp.denso.com